Support – ‘whitelisting’ ResponseSource
If you are having trouble receiving email from ResponseSource it may be because your mail software is blocking emails from us. Journalist Enquiry Service emails, in particular, may trigger blocks by over zealous email administrators due to its high volume and similar repeated content.
To ensure an uninterrupted supply of ResponseSource emails whitelist our IP address and sending domains, which are as follows:
220.127.116.11 through to 18.104.22.168 inclusive