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FAQs: Managing user accounts

How do I get added to my company’s account to receive enquiries?

Simply email hello@dwpub.com with your full name and we’ll set you up. You can also set up accounts for your colleagues by including their full names and email addresses.

Can I suspend my ResponseSource account while I’m on holiday?

Yes, log in to ResponseSource and click on My Account. Scroll down to the Pause section and select Hold until and enter the dates you’re away. Or email hello@dwpub.com and we’ll do this for you.

My colleague has left, how do I remove them from our account?

Send an email to hello@dwpub.com with their details and we’ll remove them for you.